From the very beginning and throughout the renewal process, Ms Orr provided outstanding support. She was very responsive and diligently dedicated to researching and providing answers befitting our situation. As a small company which normally gets “lost” among many larger ones in our industry, Ms Orr made us feel valued and equally important. She provided our company with professional, customer-focused, personalized service. Ms Orr was a delight to work with! Having someone of her caliber on your team is a definite plus for all concerned!