Every interaction with the staff at Sovereign–specifically Jenny Hauck and Morgan Jeffcoat–has been a great experience. They are personable and professional and, in addition, they are very knowledgeable and very responsive to their clients’ needs. Their customer-service demeanor and focus highly contributes to Sovereign’s image. I am sure you are proud to have them as members of your team. If all of your personnel are of the same caliber, what a fortunate company you truly are. Even the dealership salesman I recently purchased a vehicle from commented on the friendliness and genuinely helpful manner displayed by your staff and how he wished other insurance companies’ staff were as pleasant. That is why I am glad to be a part of the Sovereign family.